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Frequently Asked Questions For Replica Trophies

Customer Questions

How long it takes in my Order processing of Trophy?

After receiving the product order, our dedicated management team and all the staff members engage to deliver the Quality Product. First of all, one of our Staff member cross-check or do the verification process like customer address, contact details.

  • Our Last mile delivery of product goes through very dedicated process as we pack each piece of Replica Trophy with two layers of Thermocol, both Bottom and Top and then we wrap it with cotton cloth to protect it further from any damage. Before we dispatch it, the product is sealed marked with custom declaration form.
  • All corners are additionally covered with protectors and we ensure minimal transit damage.

How Can I Track my order?

After successfully dispatching your Parcel from our side, we Provide Tracking Number with the name of the courier service to our customers.

What are the payment methods.

You can pay through PayPal.

What will be the process if I Place an Order for Custom Engraving?

In Case of Custom Engraving, we divide the total time taken to deliver the product in to two parts. After receiving the fine detailing from you, i.e. the type of customization you want to see, generally, it takes 30 Days of duration to complete the manufacturing process. After completing the customization work, it takes 30 Days more in shipping the product. Hence, subsequently, it takes all in all 60 days to settle down the whole process.

What material is used for trophy?

The Trophy is completely handcrafted on the Brass material with Nickel Plated.

Does it look same as the original one?

Yes. Our trophies are 95% quite similar in looks and size

What If I don’t like the Trophy?

In the case, you can send the trophy back to our Postal Address on your own expense and we will reimburse your full money.

Do I have to Pay Custom Duty on Trophies?

It depends upon the rules set by the country where you live. Sometime the customers have to pay the custom duty as it totally depends upon the country to country.

What if Trophy has little marks or imperfection?

Although we try to deliver best Quality finished product. As our trophy are handmade so little marks or imperfection maybe possible.

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BUYER FRIENDLY EXPERIENCE | CUSTOMER REVIEWS | OFFERS | 24x7 SUPPORT [email protected] | +1-917-727-9958 (RICHMOND HILL, NY) | SKYPE (C2TROPHY) Dismiss